Vena Solutions

All Systems Operational

US1 Operational
US2 Operational
US3 Operational
US4 Operational
US5 Operational
EU1 Operational
EU2 Operational
EU3 Operational
CA3 Operational
CA4 Operational
SS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - May 24th, 2025 May 24, 2025 02:00-04:00 UTC

We will be performing maintenance from May 24, 2025 at 02:00 UTC to May 24, 2025 at 06:00 UTC to the vena.io platform. During this time window, Vena services will be unavailable on the impacted hubs. As such we recommend that users save their work and exit the system before the start of the maintenance.
Posted on May 08, 2025 - 13:49 UTC

Scheduled Maintenance - May 31st, 2025 May 31, 2025 02:00-06:00 UTC

We will be performing maintenance from May 31, 2025 at 02:00 UTC to May 31, 2025 at 06:00 UTC to the vena.io platform. During this time window, Vena services will be unavailable on the impacted hubs. As such we recommend that users save their work and exit the system before the start of the maintenance.
Posted on May 14, 2025 - 18:11 UTC
May 22, 2025

No incidents reported today.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025
Vena 365 Excel 2504 Compatibility Issue – Windows
Resolved - This incident has been resolved.
May 17, 14:22 UTC
Monitoring - A permanent fix is being rolled out in phases over the next 5 business days to ensure stability across the Vena platform.

If you are still experiencing issues, your environment may not yet have received the update. If the issue persists after the rollout period or if you require immediate assistance, please have a designated representative from your organization contact the Vena Support team.

As a result of this resolution, the previously recommended workarounds are no longer necessary.

We sincerely apologize for the disruption and thank you for your patience as we worked to resolve the issue.
May 15, 00:15 UTC
Investigating - We are currently investigating reported issues affecting Vena 365 for Windows users running Excel Version 2504. Our support teams are actively engaged and working to identify the root cause. If you have not yet updated to Excel Version 2504, we advise holding off for now. If you're already impacted, consider switching your Office update channel from Current to Monthly Enterprise as a temporary workaround.
May 8, 18:35 UTC
May 16, 2025

No incidents reported.

May 15, 2025
May 14, 2025
Vena Copilot Service Degradation
Resolved - This incident has been resolved.
May 14, 00:55 UTC
Update - We are continuing to monitor for any further issues.
May 13, 22:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 21:07 UTC
Update - We are continuing to investigate this issue.
May 13, 18:51 UTC
Investigating - We are currently investigating an issue impacting the Vena Copilot Service in US2 and US3 hubs. The service is degraded with end users experiencing intermittent errors in these hubs. We apologize for the inconvenience and appreciate your patience while our engineering teams actively investigate this issue.
May 13, 18:35 UTC
May 13, 2025
Vena Templates Save Error - CA4
Resolved - This incident has been resolved.
May 13, 20:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 20:48 UTC
Identified - The issue has been identified and a fix is being implemented.
May 13, 20:45 UTC
Investigating - We are currently investigating an issue impacting the Vena Template Service in the CA4 hub. This is resulting in end users experiencing errors when attempting to perform a template save. We apologize for the inconvenience and appreciate your patience while our engineering teams actively investigate this issue.
May 13, 19:10 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
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