Resolved -
This incident has been resolved.
Dec 18, 02:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 18, 02:25 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 17, 18:02 UTC
Investigating -
We are currently investigating an issue affecting the latest version of the Vena Desktop Add-in where users with Excel set to non-English language are missing MDR mapping data in their templates. Our teams are actively analyzing the cause and will provide further updates as more information becomes available.
Dec 17, 15:43 UTC