ETL Job Failures Impacting Multiple Hubs (US5, US6, EU3, CA4)

Incident Report for Vena Solutions

Resolved

This incident has been resolved.

Posted May 15, 2026 - 11:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2026 - 11:27 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 15, 2026 - 10:37 UTC

Investigating

We are currently investigating an issue affecting ETL jobs in specific scenarios across the US5, US6, EU3 and CA4 hubs. Some ETL jobs are failing as a result.

Our support teams are actively engaged and working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available.

Posted May 15, 2026 - 10:20 UTC

This incident affected: US5, US6, EU3, and CA4.